Speed by Design: How to build innovation into your bank
Digital transformation in the financial space has been a hot topic in emerging markets like South Africa, Nigeria & Ghana for some time now, especially among incumbents who are threatened by radical digital-first banking entities like neobanks and challenger banks. A global study by Insider Intelligence1 estimated that in 2021, there were 29.8 million digital-only account holders, and this number is expected to cross 53.7 million by 2025, owing to the remarkable mobile penetration and ICT infrastructure development2 witnessed in marginalized regions like Africa in recent years.