Open Banking presents a systemic and far-reaching change for our industry. It has the potential to transform not only how banks operate, but also how and even why consumers and businesses choose to work with them. It will also catalyse substantial service innovation. The changes haven’t quite happened yet, and it may take some time before we see that potential fully realised, but — as the findings of this report show — the industry must address key challenges now to enable the adoption of open banking-enabled solutions at scale.
